ELECTRONIC SECURITY

Intercom Systems

Overview

Intercom systems enable businesses with busy reception areas or secure access points to efficiently communicate with visitors before granting them access, ensuring both convenience and security. Visitors press a call button at the entrance door to initiate communication with an operator via the intercom system. After verifying the visitor's identity - through audio or both audio and video - the operator can remotely release the door to grant access. For added convenience and efficiency, intercom call points can be equipped with integrated access control readers. These allow tenants or authorised personnel to enter using a key fob, access card or smart phone, eliminating the need for operator assistance while ensuring secure entry. Calls can be diverted out-of-hours to remote operators allowing access to areas such as sports and social clubs, car parks, and offices for cleaners and contractors.

Intercom system at secure building entrance with video verification

Key Features & Benefits

Audio Entry System - Two-Way Communication
Audio/Video Entry System - Visual Verification
IP Intercom - Answer via Desk Phone, Computer or Headset
Integrated Access Control Card Reader
Key Fob, Access Card & Smart Phone Entry
Out-of-Hours Call Diversion
Remote Operator Access Control

Our Approach

Assess

We review venue layout, audience profile, licensing requirements, and operational risks before deployment.

Deploy

Experienced event security teams are briefed on site plans, communication protocols, and escalation procedures.

Monitor

Supervisors maintain real-time oversight across entry points, perimeters, and high-traffic zones throughout the event.

Improve

Post-event debriefs capture lessons learned to refine future deployments and strengthen safety planning.

Our Industry Accreditations
& Commitments

These accreditations signify our promise to deliver reliable, compliant, and exceptional security services, giving you complete confidence in choosing Vigilant.

Stronger Protection

Starts with the Right Partner

Professional security solutions tailored to your business, property, and people — available when you need them most.